KRAKÓW AIRPORT (KRK) INFORMATION

Kraków Airport, also known as Krakow John Paul II International Airport (IATA: KRK), is situated around Kraków, in Balice, 11 km west of the city's district center, in the Southern part of Poland.

Krakow Airport is the second busiest landing field facility in the country regarding the number of passenger guests served yearly. The current airport is named after Pope John Paul II, who lived most of his life in Krakow and became the city's Archbishop until his elevation to Papacy in 1978.

The airport is operated by John Paul II Krakow-Balice International Airport Ltd. The airport has an elevation of 241 meters or 791 feet Above Mean Sea Level. It serves three million passengers annually with more than 32,000 aircraft movements. It has a single runway (07/25), is 2,550 meters long, and is paved with concrete.

Krakow Airport has two passenger terminals, Terminal 1 for international flights, Terminal 2 for domestic services, and a cargo terminal.

Arrivals, Departures and Airlines at Kraków Airport

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Transfer Services at Kraków Airport

Kraków Airport offers ground transportation and various transfer services to all passenger guests.

You will find a multi-level parking lot and the railway station, with a direct railway connection to Kraków Główny. This bus facility connects the railway station and the city center and offers taxi and car rental services.

Rental Car Services at Kraków Airport

Rental cars are one of the best options when it comes to traveling, especially when you are traveling with your family members or your group of friends. Renting a car will not only make you comfortable but will surely make your trip more enjoyable.

You can hire an expert driver who knows the city or where you are traveling. You can also self-drive if you have the necessary documents to drive in a foreign country or city. Renting a car allows every renter to travel on their own.

Kraków Airport has a lot of car rental companies you can choose from that would be delighted to cater to your needs.

RENT-A CAR companies have offices at the airport located at all stands - passenger terminal, level +1.

For more information, visit our car rental page.

Taxi Services at Kraków Airport

Krakow Airport Taxi is the authorized and official taxi service at the airport. The taxi queue is located right next to the passenger terminal. Get into the Krakow Airport Taxi car, always waiting under the roof, and don't worry about the weather conditions.

Vehicles are available at the airport 24/7. You can also book or order your taxi online or by phone.

The call center is open daily from 6:00 AM to 10:00 PM.

For more information, visit our taxi page.

Train Services at Kraków Airport

Traveling to/from the airport has been made easier with the railway station linking the airport to the city center.

The train is the fastest transportation from Kraków city center to the airport. The journey takes only 18 minutes.

Kraków Airport train station is just near the passenger terminal building, behind the multi-story car park, connected by a footbridge. The railway connection is operated by Koleje Małopolskie, a regional railways company operating in Małopolska Region.

Trains are equipped with air conditioning, power outlets, WiFi, and ticket machines. They also provide spaces for disabled passengers and persons with reduced mobility (PRM).

For more information, visit our train page.

Bus Services at Kraków Airport

Kraków Airport is served by three regular bus lines: 209 and 300, and a one-night line: 902. These are AGGLOMERATION BUS LINES.

Recent departures of the city buses are presented on the screen near the information desk in the main hall.

The stop for buses is located in the central bus shelter marked with the number 2- in the area of the terminal footbridge.

For more information, visit our Bus Page.

Hotel Shuttle Services at Kraków Airport

Traveling via a private car is always lovely rather than commuting, especially if you have a long flight. And it is even better if you are chauffeured to your hotel accommodation or the airport.

You can now skip the hustle of negotiating a taxi fare or car rental prices at the airport. Hotel Shuttle Services can pick up and drop off passengers at Kraków Airport. You can book your hotel shuttles upon booking your hotel accommodation.

Some hotels offer a free shuttle for pick up and drop off, and some apply charges. Therefore, we recommend you confirm with your hotel about shuttle services before your scheduled flight.

For more information, visit our hotel page.

Rideshare Services at Kraków Airport

Rideshare services are top-rated among travelers that want convenience and comfort.

Rideshare services such as Uber, Lyft, and Bolt provide transfers to and from Kraków Airport. Request a ride to and from the airport with a tap on your smartphone.

The rideshare services drop-off area is at the departure level, alongside regular passengers and taxis. For inbound passengers, you can set up your pick-up location through your apps and wait for your driver to pick you up. Be sure to check the details of your ride through your app or call/message the driver.

Parking Services at Kraków Airport

There are two car park options at Krakow Airport. The Short-Term and Long-Term Parking.

The Short-Term Kiss and Fly Parking is accessible through the main access road near the passenger terminal. It offers a multi-story car park facility and an open parking area.

Drivers entering the Krakow Airport Internal Road System collect parking tickets at the gates. A driver using the multi-story car park (P1) or the open-air car park (P2/P3) will pay a corresponding fee at the appropriate rate based on their car-park ticket collected upon entering Krakow Airport's IRS.

Airport car parks have more expansive spaces for the cars of disabled drivers. These spaces are marked with appropriate symbols.

For more information, visit our parking page.

Other Services at Kraków Airport

Kraków Airport offers an array of other services and amenities. Financial Services, Facilities for Passengers with Reduced Mobility, Lounges, Restaurants, and Shops are only among the different services and amenities they offer.

Disabled Passengers at Kraków Airport

Disabled persons may request special assistance at Krakow Airport and during their flights. The airport and airline companies are obliged to give free help to disabled passengers and to provide them with appropriate facilities according to EU regulations (EC) No. 1107 of 2006.

When booking a flight ticket, it is a must for disabled passengers to inform their airlines and travel agency of their exact needs and the nature of their disability. This will give the guests the proper aid and efficient service at the airport.

A unique "blue path" at the airport was installed as an innovative system of signs that gives unique help points. This system makes it easier for disabled persons to travel through the airport and reach terminal facilities.

Not all disabilities are visible and are not apparent. There is also a Hidden Disabilities gadget carried by a person with a non-visible disability to access the support they need. It prompts someone to enable people with non-visible disabilities to access the help they need.

Near the passenger terminal building entrance are taxi ranks that enable convenient arrival and departure to and from the airport. Airlines have cars to transport the disabled, including persons in wheelchairs and the wheelchairs themselves. There is also a designated spot for disabled people on the Kiss and Fly bay.

Other modes of transportation at Kraków Airport are also adapted to transport disabled persons.

Regulations concerning the nature and extent of special assistance for disabled persons provided by the airport are included in the Code Of Correct Proceedings For Serving The Disabled And Reduced Mobility Persons Travelling By Airplane.

Wi-Fi at Kraków Airport

Stay connected on your socials with the airport's free WiFi. Kraków Airport provides a free WiFi connection for passengers. The network's name is KRK Free WiFi.

Baggage Claim at Kraków Airport

Once you arrive at Kraków Airport, you must go through the security control to get to the baggage claim area before the arrivals hall. Near the baggage, carousels are the baggage carts for passengers with multiple pieces of luggage.

We advise you to check your personal items and luggage before disembarking the aircraft and leaving the airport.

Information Desk at Kraków Airport

There are information desks and help points inside Kraków Airport for passengers needing assistance and inquiries.

Smoking at Kraków Airport

Smoking is allowed at Kraków Airport as long as you do it in designated areas. There is a specified smoking area in the generally accessible zone before you enter the VIP Terminal. In the airside of the airport, specifically in the post-security area, a smoking booth is available, and also in the Passenger Terminal.

Lost and Found Section at Kraków Airport

Lost and found items or pieces of luggage are being turned over to the Lost and Found Office of the airport. It is conveniently located at the passenger terminal, next to the Security Checkpoint.

The office is open Monday to Friday from 8:00 AM to 4:00 PM. The office is unavailable on Saturdays, Sundays, and public holidays.

Pick-up of items is possible only during office opening hours. Please contact the airport's Lost and Found Office at +48 12 639 36 95, or e-mail them at lostandfound@krakowairport.pl.

Items found in the passenger terminal, excluding luggage lost in air transport or items left on board the aircraft, are handed over to the Lost and Found Office at the airport.

For left items on the aircraft, contact your airline for further assistance.

Restrooms at Kraków Airport

There are several toilets inside the terminal of Krakóv Airport, including toilets designated for PRMs (Persons with Reduced Mobility). Just follow the signages posted in every area of the airport.

Nursing Mother Stations at Kraków Airport

Karkóv Airport, the second busiest airport in Poland, understands that traveling with children could be challenging for parents. Therefore, they have delegated special children facilities for parents traveling with children to elevate parents' stress while waiting for their flights, including Nursing Mother Station.

You will find lockable rooms for parents with babies for a comfortable feeding of babies with a changing table, feeding chair, sink, microwave for heating baby food, and other amenities at the terminal. Changing tables are also available in the toilets.

ATMs at Kraków Airport

Getting cash at Krakóv Airport is very easy. ATMs are available at the airport, and a bank, Bank PeKaO SA, is located at the passenger terminal level +1.

Always check with your banks before traveling to determine if they allow cash withdrawals to other countries.

Currency Exchange at Kraków Airport

There are two currency exchange kiosks at the Krakóv Airport. You will find one at the arrivals hall and one at the Check-in hall.

Opening hours for the currency exchange at the arrivals hall are Monday to Sunday from 8:45 AM - 1:00 PM, while the one at the Check-in hall opens from 1:30 AM- 6:15 PM.

Food and Beverages at Kraków Airport

You can choose from several restaurants and cafes to fill your hungry stomach and soul with caffeine while waiting for your flights or when you arrive at Krakóv Airport.

Bacone Trattoria, Coffee Minute Express, Jet Bistro, Costa Coffee, and Eat&Fly are only a few on the list of restaurants and cafes you can choose from.

Shopping at Kraków Airport

Suppose you are one of those travelers who loves bringing souvenirs or gifts to your loved ones as you return home. In that case, you will find shops inside the airport for last-minute souvenir/gift shopping.

Pet Relief at Kraków Airport

In 2016, the Kraków Airport became the first airport in Poland to introduce a unique facility for four-legged friends. Inside its premises, near the Parking (P2), there is a paddock equipped with drinking water, benches, baskets, containers with pet-waste bags, animal toys, and obstacles such as hurdles, ramps, and jumps.

Only the animals using air transport, police dogs, and assistance dogs for people with disabilities can enter the passenger terminal, according to the regulations.

Airlines often charge an extra fee for allowing pets and/or service animals to travel inside the aircraft. Please inform the airline that you will bring an animal on board during the booking process. Note that the number of animals permitted on board is often limited. Larger animals can sometimes be transported as air cargo in compliance with special regulations. Please contact your airline for clarification and further details to determine what rules and charges apply.

Ticketing Service at Kraków Airport

You can buy airline tickets and fly to Kraków Airport. Ticket desks for Norwegian, Finnair, Eurowings, Norwegian, SWISS, Lufthansa, British Airways, EasyJet, WizzAir, LOT Polish Airlines, and other Star Alliance members, Aegean, flydubai, Jet2.com, and Ryanair are all located at the ground level in the public area of the terminal.

Ticket desks are open on the carriers' days and times of operation.

History of Kraków Airport

Krakow John Paul II International Airport opened for public civil aviation in 1964. The airport was a military site until February 28, 1968. Four years after, the first passenger terminal was built at the same army base.

In 1988, the airport authorities decided to build a new terminal that opened for public use in 1993.

In 1995, the entire apron was modernized.

In 1995, the airport's name was renamed from Krakow–Balice Airport to John Paul II International Airport Krakow–Balice in honor of Pope John Paul II.

Pope John Paul II spent many years of his life in Kraków, serving as Archbishop from 1963 until his elevation to Papacy in 1978.

In 2002, the airport was modernized. Since then, new international affinities have been realized and established.

In 2003, the Irish low-cost carrier Ryanair became interested in starting a service from Krakow Airport. However, the authorities refused to reduce the landing fees.

In response, the regional management of Krakow and Lesser Poland Voivodeship has decided to build a new landing field facility close to the existing airport. An agreement between two management has been reached. The current airport opened its doors to Ryanair and other low-cost carriers such as EasyJet, Germanwings, and Centralwings.

On March 1, 2007, a separate domestic terminal (T2) was opened. At that time, plans were underway to construct a new airport.

A seven-story parking garage opposite T1 became fully operational in May 2010.

On December 12, 2012, Irish low-cost carrier Ryanair announced the opening of its second Polish base in Kraków. Making it a base for two Boeing 737-800 aircraft from March 31, 2013.

Krakow Airport has good growth prospects, as almost 8 million people live within 100km of it. It also has a good area on the existing and planned motorways system network in this part of Poland.

About Kraków, Poland

Kraków is the second-largest and one of the ancient cities in Poland. It is situated on the Vistula River's left (northern) bank in Lesser Poland Voivodeship. Krakow is the official capital of Poland and has traditionally been one of the primary centers of Polish academic, economic, cultural, and artistic excellence. It is also cited as one of Europe's most beautiful cities. Its Old Historic Town with Wawel Royal Castle was declared as part of the UNESCO World Heritage Site in 1978.

The city has evolved from a Stone Age settlement to Poland's second-best city. It was reported by Ibrahim Ibn Yakoub, a merchant from Cordoba, as a busy trading center of Central Europe in the early centuries. Krakow reaffirmed its role as a major national academic and artistic center with the establishment of new institutes and center of cultural venues beginning at the development of the Second Polish Republic in 1918.

Based on the 2022 records of the city, it has a population of about 800,653, with approximately 8 million more people living within a 100km radius of its central square.

Kraków is recognized by the Globalization and World Cities Research Network and categorized as a global city with a "high sufficiency" ranking. Its extensive cultural influence across the generations of Renaissance, Baroque, and Gothic architectural structures includes Wawel Royal Castle and Wawel Cathedral near the banks of the Vistula and other massive cathedrals in town. Kraków is also home to Jagiellonian University, one of the oldest academic institutes in the world and generally Poland's most reputable institution of higher education.

In 2000, Krakow was named as European Capital of Culture. In 2013, it was officially approved as a UNESCO City of Literature. It also hosted World Youth Day in July 2016.

Today, Krakow continually hosts local and internationally significant events such as the third edition of the European Games and more.

Weather in Kraków, Poland

Krakow has a temperate oceanic climate, denoted by Koppen classification as Cfb, best defined as a semi-continental climate. It was classified as warm summer continental weather in older reference periods.

In Kraków, the summers are comfortable; the winters are freezing, snowy, and windy; and it is a partly cloudy year round. In recent years, the temperature usually varies from -5°C to 24°C and is rarely below -15°C or above 30°C.

Based on the tourism score, the best time of year to visit Kraków for warm-weather activities is from mid-June to early September.

Useful Contact Details

Kraków is a beautiful city with its historical monuments, beautiful historical architecture, parks and nature reserves, city of the church, and abundance of landmarks. No wonder tourists, both local and international, flock to the town.

When traveling in a foreign country, it is okay to take extra precautionary measures, especially at night, even though the country you visit has a low crime rate.

Poland National Emergency Phone: 112

112 is an emergency number available free of charge throughout the European Union, both from landlines and mobile phones. The emergency number 112 can be dialed from a phone without a SIM card.

Emergency calls to 112 are received at Emergency Notification Centers by emergency number operators.

Other direct emergency numbers if you dial from stationary phones are: 999 for Ambulance, 998 for Fire Brigade, 997 for Police, 986 for Municipal Police, and 981 for Road Assistance.

Upon calling the responders, callers are always advised to remain calm and ensure their safety during an emergency. Be sure to give all the necessary information. If you do not know the address of your location, describe the site that you can see nearby.

Hospital

John Paul II Hospital

Address: Prądnicka 80, 31-202 Kraków, Poland

Phone: +48 12 614 20 00

Police Station

Provincial Police Station

Address: ul.Mogilska 109 31-571 Kraków

Phone: 47 83 54 444/47 83 55 510

Kraków Airport Contact

Address: Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland

General Phone: +48 12 295 58 00 or +48 0 801 055 000 (landline)

Lost and Found Phone: +48 12 639 36 95

Information Desk: +48 12 295 58 00 or +48 0 801 055 000 (landline)

Official Website: https://krakowairport.pl/en

Local Information

Drive on: Right

Electricity: 230V/50Hz

Plug: C and E

Currency: Poliash Zloty, Zloty, PLN, zł

WiFi at Airport: KWi-Fi connection is available at Krakóv Airport